Answer & Win AORUS GTX 1660Ti
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GIGABYTE / AORUS WARRANTY

TERMS AND CONDITIONS

  • With your purchase and registration of GIGABYTE / AORUS products (limited to products listed on our official websites: https://in.aorus.com / https://www.gigabyte.com/in; regional differences may apply), GIGA-BYTE Technology Co., Ltd. (“GIGABYTE”) warrants the GIGABYTE / AORUS products (the “Product”) to be free from defects in workmanship and materials for the applicable warranty period from the date of purchase (see product-specific warranty period information in the chart below), subject to the Terms and Conditions herein.


    If the Product fails during normal and proper use within the warranty period, GIGABYTE will, at its discretion, repair or replace the Product. The defective parts within the Product, or the Product itself, will be replaced with functional equivalents using new or refurbished parts or units. Repair or replacement is subject to the original configuration. Localized components (e.g., Korean keyboard, etc.) serviced outside the country of localization, will be serviced with components conforming to the country of service. For example, if your unit was purchased with a US keyboard, and you travel to China where your keyboard requires service, your US keyboard will be replaced with a Chinese keyboard. Repaired or replaced items are warranted for the length of the balance of the original product warranty period or ninety (90) calendar days from the date of service completion, whichever is longer.


    If a Product is near the end of a given warranty period and a repair/replacement is not possible GIGABYTE reserves the right to offer an alternative of equal or greater value or a partial refund proportional to the remaining warranty life of the Product.


    Please note that the warranty term and warranty periods will vary by specific Product and may differ from one region to another; please inquire with the shops where originally purchased or our local offices. If you would like to verify the warranty term for the Product bought, please kindly contact our local offices. Our service contact information can be found on the web at https://www.gigabyte.com/in/Support/Warranty


    Product Warranty period Key Warranty Conditions
    Motherboards 3 years of limited local warranty. Warranty Extension
    THIS SERVICE CAN ONLY BE ENTERED BY PURCHASER BY REGISTRATION WITHIN 30 DAYS OF PURCHASE from us or an authorized reseller. A valid proof of purchase is required to complete the registration. Please refer to more detail on https://in.aorus.com/extend_warranty.php
    Graphics Cards 3 years of limited local warranty.

    Mining Card : 3 months of limited local warranty Model Including : Radeon™ RX 470 WINDFORCE 4G MI (GV-RX470WF2-4GD-MI)、 Radeon™ RX 570 Gaming 4G MI (GV-RX570GAMING-4GD-MI)、 Radeon™ RX 570 Gaming 8G MI (GV-RX570GAMING-8GD-MI)、 Radeon™ RX 580 Gaming 4G MI (GV-RX580GAMING-4GD-MI)、 Radeon™ RX 580 Gaming 8G MI (GV-RX580GAMING-8GD-MI)、 GeForce® GTX 1050 Ti OC 4G MI (GV-N105TOC-4GD-MI)、 GeForce® GTX 1060 WINDFORCE OC 3G MI (GV-N1060WF2OC-3GD-MI)、 GeForce® GTX 1060 WINDFORCE OC 6G MI (GV-N1060WF2OC-6GD-MI)、 GeForce® GTX 1070 WINDFORCE OC 8G MI (GV-N1070WF2OC-8GD-MI)、 P106-100 6G(GV-NP106D5-6G)、 P104-100 4G(GV-NP104D5X-4G)
    Laptops/ Notebooks Notebook Unit warranty

    Please confirm the detail and scope of the warranty service with the dealer you purchased the laptop from.
    Find more warranty information.

    Find more warranty information.

    Battery The battery is covered 1-year warranty from the date of purchase. The software, carry bag and other accessories that may be bundled are not covered by this warranty.
    Notice: If you have charged or discharged the battery so many times, the battery may lose its’ maximum capacity, leading to shorter battery life. This is a normal phenomenon not covered by a 1-year warranty.
    Peripherals Keyboards 2 years Limited Local Warranty. Please return all components for warranty service.
    Mice 2 years Limited Local Warranty. Please return all components for warranty service.
    Headsets 2 years Limited Local Warranty. Please return all components for warranty service.
    Mouse Pads DOA request of the Product(s) needs to be within 7 days of purchase. Please return all components for warranty service
    Gaming Chairs Steel frame: 3 years
    Accessories: 1 year
    Please return all components for warranty service
    PC Components Memory GIGABYTE AORUS RGB Memory 3200MHz/3600Mhz/4400Mhz is covered by a limited lifetime warranty.

    GIGABYTE AORUS RGB Infused Demo Module (GC-RGB Module) is DOA replacement only.

    GIGABYTE Memory 2666Mhz is covered by a limited lifetime warranty.

    Below situation will be considered as out of warranty:
    1) Not trouble found with GIGABYTE testing unit.
    2) Customer induced damage against the product.
    3) Product model, serial number sticker altered, tampered, removed or damaged.
    4) Violation of instructions in product manual.
    5) Used as testing equipment.
    6) Natural disasters
    7) Oxidation of circuit or components.

    DOA service: If the product is defective or malfunctions within 7days since the consumer purchased the product, consumer get brand new replacement with purchase proof, all accessories and original packing provided and verified by service center.

    RMA service: Replacement of good stock but not limited to brand new stocks.
    Definition of limited lifetime warranty: Free repair services can be enjoyed for damages due to non-human factors under normal usage within the product life cycle; once the product life cycle has been declared terminated, due to difficulties acquiring the main raw materials or that the original manufacturer is no longer able to provide corresponding repair services, the limited lifetime warranty of the product will be terminated and the product will be replaced with a similar-class product at GIGABYTE’s discretion.

    a. The replaced similar-class product is also covered by a Limited Lifetime Warranty. Definition of similar-class product refers to product with the same specifications.

    i. For example, if the life cycle of DDR4 3200MHz 2*8GB RGB Memory has been declared terminated, it will be replaced with another RGB memory model that is also DDR4/ 3200MHz/2*8GB.

    b. Lifetime warranties may not be applicable in some countries due to restrictions; please contact your local branch office or dealer for more detailed information.

    c. Once a product has been declared as discontinued, it will be announced on the GIGABYTE official for consumer reference.

    d. Definition of product life cycle: The date when a product officially started mass production and becomes available on the market until the date when the product has been declared as discontinued.
    SSD 3 or 5years depends on sku enlisted. Warranty is provided for products for one of the periods described below; whichever occurs first will be the condition to terminate the warranty. (1) Warranty will apply for three or five years starting from the date it was purchased by the consumer; period vary by models. or (2) SSD flash life has ended.

    DOA service: Brand new product replacement will be applicable for failure/defective in 7days of purchased date.

    RMA service: Function proper product replacement will be applicable for failure/defective in 3 or 5year from purchased date.

    Service will be limited or warranty of the product will be considered as out of warranty in case below situations:

    1. If there are obvious damages on its exterior, it will not be covered by the warranty.
    2. If the product’s production order sticker was removed or damaged, it will not be covered by the warranty.
    3. If non-attributable malfunctions occur during the warranty period, such as (but not limited to) the following
    4. Items, fees must be paid for repairs; fees will not be charged if the product cannot be repaired.
    a. Natural disasters, accidents or human negligence
    b. Dismantling the structure or repairing by yourself
    c. Exceeded allowed usage environment
    d. Damages caused by abnormal power supply (burnt edge-board contact exterior.)
    e. Vandalism
    f. Used as testing equipment
    g. Violations of instructions in the product manual
    h. Improper assembly or abnormal usage
    i. Use of unapproved accessories
    5. When sending the products for repairs, please package it using the original packaging material or suitable materials (such as cardboard boxes, bubble wrap or Styrofoam etc.); if damage was caused due to improper packaging, a warranty will not be provided.
    6. Warranty is not provided for data saved on the SSD.
    7. GIGABYTE is not liable for warranties provided by agents or dealers. Agents and dealers are responsible for the warranties they provide.
    8. Consumables, gifts and packaging etc. included with the product are not covered by the warranty.
    9. Definition of damages due to human factors:
    a. There are clear abnormal horizontal scratches on the edge-board contact
    b. Plastic connector rupture
    Definition of life ended: The Average Erase Count in the “Get SmartInfo” program defined by GIGABYTE will be used as the determining criteria, only the written capacity size will be declared to the end-user on the official website; the “Average Erase Count” will not be mentioned.

    Examples are as shown below; other models are treated similarly. It will be displayed in table form as shown below.

    ● GIGABYTE UD Pro 256GB (GP-GSTFS30256GTTD): Average Erase Count > 600, only the 100TBW written capacity upper limit will be declared to end-user on the official website of GIGABYTE; the Erase Count will not be mentioned.

    ● GIGABYTE UD Pro 512GB (GP-GSTFS30512GTTD): Average Erase Count > 600 (Only the 200TBW writing capacity upper limit will be declared to end-user on the official website of GIGABYTE; the Erase Count will not be mentioned.
    List of Model-wise warranty & life time of the product:
    Form Factor Interface Model Name P/N Warranty
    (yrs)
    Total Bytes Written
    (TBW)
    Average Erase Count
    AIC Gen3 AORUS RAID SSD 2TB GP-ASACNE2200TTTDA 5 700TBW >3000
    M.2 Gen3 GIGABYTE NVMe SSD 128GB GP-GSM2NE3128GNTD 5 110TBW >3000
    M.2 Gen3 GIGABYTE NVMe SSD 256GB GP-GSM2NE3256GNTD 5 300TBW >3000
    M.2 Gen3 GIGABYTE NVMe SSD 512GB GP-GSM2NE3512GNTD 5 800TBW >3000
    M.2 Gen3 GIGABYTE NVMe SSD 1TB GP-GSM2NE3100TNTD 5 1600TBW >3000
    AIC Gen4 AORUS Gen4 AIC SSD 8TB GP-ASACNE6800TTTDA 5 3600TBW >3000
    M.2 Gen4 AORUS NVMe Gen4 SSD 2TB GP-ASM2NE6200TTTD 5 3600TBW >3000
    M.2 Gen4 AORUS NVMe Gen4 SSD 1TB GP-ASM2NE6100TTTD 5 1800TBW >3000
    M.2 Gen4 AORUS NVMe Gen4 SSD 500GB GP-ASM2NE6500GTTD 5 850TBW >3000
    AIC Gen3 AORUS RGB AIC NVMe SSD 1TB GP-ASACNE2100TTTDR 5 1600TBW >3000
    AIC Gen3 AORUS RGB AIC NVMe SSD 512GB GP-ASACNE2512GTTDR 5 800TBW >3000
    M.2 Gen3 AORUS RGB M.2 NVMe SSD 512GB GP-ASM2NE2512GTTDR 5 800TBW >3000
    M.2 Gen3 AORUS RGB M.2 NVMe SSD 256GB GP-ASM2NE2256GTTDR 5 400TBW >3000
    M.2 Gen3 GIGABYTE M.2 PCIe SSD 512GB GP-GSM2NE8512GNTD 3 400TBW >500
    M.2 Gen3 GIGABYTE M.2 PCIe SSD 256GB GP-GSM2NE8256GNTD 3 200TBW >500
    M.2 Gen3 GIGABYTE M.2 PCIe SSD 128GB GP-GSM2NE8128GNTD 3 100TBW >500
    2.5 SATA Gigabyte UD Pro 512GB GP-GSTFS30512GTTD 3 200TBW >600
    2.5 SATA Gigabyte UD Pro 256GB GP-GSTFS30256GTTD 3 100TBW >600
    2.5 SATA GIGABYTE SSD 1TB GP-GSTFS31100TNTD 3 600TBW >600
    2.5 SATA GIGABYTE SSD 480GB GP-GSTFS31480GNTD 3 200TBW >600
    2.5 SATA GIGABYTE SSD 256GB GP-GSTFS31256GTND 3 100TBW >600
    2.5 SATA GIGABYTE SSD 240GB GP-GSTFS31240GNTD 3 100TBW >600
    2.5 SATA GIGABYTE SSD 120GB GP-GSTFS31120GNTD 3 75TBW >1000
    2.5 SATA GIGABYTE UD PRO SSD 256GB GP-UDPRO256G 5 175TBW >1500
    2.5 SATA GIGABYTE UD PRO SSD 512GB GP-UDPRO512G 5 370TBW >1500
    2.5 SATA GIGABYTE UD PRO SSD 1TB GP-UDPRO1T 5 750TBW >1500
    PSU 10 years: GP-AP850GM, GP-AP750GM
    5 years: GP-XP1200M, GP-G750H, GP-B700H, GP-P850GM, GP-P750GM
    3years: GP-P650B, GP-PB500, GP-PW400, GP-P550B, GP-P450B
    3 or 5 or 10 years depending on the products
    PC Chassis 2 years: AC300 series, C200G
    1 year: XC700W
    CPU Cooler ATC700: 2 years PCB, LED, Fans only
    ATC800: 3 years Fan with 3 years warranty . PCB, electronic parts and LED can be replaced.
    Liquid cooler series: 3 years
    AORUS LIQUID COOLER 360
    AORUS LIQUID COOLER 280
    AORUS LIQUID COOLER 240
    Fan/LCD/ pump with 3 years warranty.
    Monitors AORUS

    Warranty Period

    3 years of limited local warranty. DOA service: DOA request of the Product(s) needs to be within 7 days of purchase. In case not customer induced damaged. Related to service coverage of bright & dark dot refer to terms and condition beneath. RMA service: repaired and return service.

    Bright and dark dot definition

    Bright Dots: non-performing pixels appearing as a red, green, blue, yellow, cyan, magenta, or white dots on a dark or black background.
    Dark dots: dark non-performing pixels appearing as a black dot on a bright or white background (dots that light up abnormally under other background colors are also called dark dots)
    The method to determine bright and dark dots

    Bright and dark measurement method

    The eye must be away from the screen by 35cm or more, ambient illumination must be greater than 200 Lux (for example a common office environment).

    Bright and dark warranty period

    New products are guaranteed to be zero bright dot for 12 months.

    During 13~36 months after purchase, bright dots must not exceed 3 dots (which refers to the 4th dot).

    Dark dot warranty conditions: Dark dots must not exceed 5 dots (which refers to the 6th dot)

    AORUS Monitor Warranty Period Bright dot Dark dot
    Within 12 months 0 ≦5
    Within 13~36 months ≦3 ≦5
    Monitors GIGABYTE

    Warranty Period

    3 years of limited local warranty.
    DOA service: DOA request of the Product(s) needs to be within 7 days of purchase. In case not customer induced damaged. Related to service coverage of bright & dark dot refer to terms and condition beneath

    RMA service: repaired and return service.

    Bright and dark dot definition

    Bright Dots: non-performing pixels appearing as a red, green, blue, yellow, cyan, magenta, or white dots on a dark or black background.
    Dark dots: dark non-performing pixels appearing as a black dot on a bright or white background (dots that light up abnormally under other background colors are also called dark dots)
    The method to determine bright and dark dots

    Bright and dark measurement method

    The eye must be away from the screen by 35cm or more, ambient illumination must be greater than 200 Lux (for example a common office environment).

    Bright and dark warranty period

    Bright dot warranty conditions: Bright dots must not exceed 3 dots (which refers to the 4th dot)

    Dark dot warranty conditions: Dark dots must not exceed 5 dots (which refers to the 6th dot)

    Gigabyte Monitor Warranty Period Bright dot Dark dot
    Within 0~36 months ≦3 ≦5

  • Valid Proof of Purchase
    • For any warranty claim, a valid Proof of Purchase is required. All Receipts/valid Proof of Purchase are subject to verification at the sole discretion of GIGABYTE.

      A valid Proof of Purchase is defined as one of the following:

      • ◆ A dated sales receipt from an authorized GIGABYTE Dealer or Reseller. The receipt must show the Product description and price.

        ◆ An order number from the store.gigabyte.com web site+

      Some examples of a non-valid Proof of Purchase are (but not limited to):

      • ◆ The UPC bar code from the box

        ◆ A picture of the actual Product.

        ◆ A Certificate of Authenticity.

        ◆ Receipts from non-authorized GIGABYTE Dealers.

        ◆ Receipts from any online auction sites, liquidators or clearance houses.

        ◆ Canceled checks.

        ◆ Credit card statements.

      GIGABYTE may, in its sole and absolute discretion, determine any registered product to be edited, transferred, void or deleted for any reason including but not limited to the following:

      • ◆ A receipt is obtained through unauthorized or illegitimate sources/channels, including purchased or obtained online, or at a live auction.

        ◆ Receipt is not original, is illegible, has been tampered with, mutilated, altered, reproduced, stolen, forged, counterfeited, or is irregular or marked improperly.

        ◆ Receipt is not verified or recognized as a valid Receipt issued by Merchant or Retailer;

        ◆ Receipt is determined to be previously entered and used;

        ◆ Receipt is incorrectly or incompletely uploaded or submitted;

        ◆ Receipt contains printing or production errors, or any errors in any way.

      Except as expressly stated above, GIGABYTE shall have no liability or obligation with respect to any void Receipt. Receipts collected through recycling centers, printing facilities, or institutions (including, but not limited to, hospitals or schools) are not eligible. GIGABYTE reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of the claimant and qualifying purchases as well as debarment of claim.

      It’s required to upload the valid purchase of Receipt as you register the product. If the purchase of Receipt is not correct or not valid, leading to registration failed or disputing warranty period on products as it requires repair or replacement, GIGABYTE / AORUS reserves the right to require further verification of identity and details of the claimant and qualifying purchases as well as debarment of the claim.

      No AORUS Points will be credited for any void product registration for any reason as well. For more details about the GIGABYTE AORUS Reward Program, please read the terms & conditions of the Program.

      The warranty service provided by GIGABYTE / AORUS product is valid from the Date of Purchase. Consumers are required to provide a valid receipt or invoice with the date of purchase/invoice date, and the dealer's name should be recognizable. Customer may be asked to provide a copy of this if there is any question as to the product's eligibility for service coverage under the warranty or service contract. When seeking service, GIGABYTE may request that the customer to submit the original sales receipt of the product to verify eligibility for warranty service, even if the customer has already registered the product. The warranty is the same whether or not register. If the consumer cannot provide valid proof of purchase, the warranty date will be calculated from the date of manufacture according to the serial number on the product. GIGABYTE / AORUS reserves the right to review and authorize the period of warranty service.

  • Coverage and Limitations of the Program
    • Our warranty applies to brand new Products sold by GIGABYTE through its authorized resellers, retailers, and distributors (“Suppliers”), and may not apply to items purchased "Used", "Open-Box" or "Refurbished" unless expressly stated by GIGABYTE. Our warranty does not apply to extended service warranties/ upgrades issued by third parties; in such cases please send your claims/requests/inquiries directly to the third-party issuer.

      GIGABYTE will not be responsible for any failure to perform due to causes beyond its control, including but not limited to, flood, fire, typhoon, submersion, earthquakes, liquid spill, neglect, misuse, abuse, acts of any government, explosions, accidents, wars, rebellions, insurrections, sabotage, epidemics, labor disputes, labor strike, or any agency thereof (including denials or onerous restrictions on required export licenses), customer induced damage and any other force majeure event.
      Repair is subject to GIGABYTE or GIGABYTE authorized service center’s ability to replicate the fault and materials availability. Intermittent faults that happen sporadically must be replicated to confirm that the fault is related to the Product and warranted by the Program.

      There are technical limitations on some of the devices applied to the Product. These limitations are common or are defined standards within the Information Technology industry and are not related or specific to GIGABYTE / AORUS Products. GIGABYTE will not be responsible for failure and defect in the Product, which may not be repaired by utilizing the then-current technology commonly used by the Information Technology industry.
      GIGABYTE shall not be responsible for any lost or damaged data, software or other materials stored or preserved on the Product. GIGABYTE strongly recommends that customer maintain a complete data backup and disaster recovery plan.

  • General Exclusions

    a) The failure caused by improper installation, operation, cleaning or maintenance, accidental and physical damage, misuse, abuse, or other modification, remedy taken by GIGABYTE or service centers not authorized by GIGABYTE.

    b) The product Serial Number has been damaged, altered, defaced, or removed.

    c) Damage caused by illegal/illegitimate software or virus.

    d) There is damage caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or use under abnormal conditions.

    e) Extreme environment factors including extreme temperature or humidity, extreme physical stress or electrical interference, fluctuation or surges of electrical power, lightning, static electricity, etc.

    f) Damage caused by not using the provided manufacturers AC adapter and battery; Damage from use of materials, equipment not manufactured by GIGABYTE or not found in Qualified Vendor List(QVL) on GIGABYTE / AORUS website.

    g) Rectification of software faults or updating BIOS is not covered by warranty.

    h) If any obvious user damage on the exterior, it will no longer be covered by the warranty.

    i) If the manufacturing sticker inside the product was removed or damaged, it would no longer be covered by the warranty.

    j) Products with no Gigabyte labels or serial numbers, or if the serial number does not match the product or cannot be identified, warranty and after-sale services will not be provided. If there is a need for maintenance, please contact the original purchasing store for help. Replacement or removal of genuine serial number sticker on the product will break the warranty.

    k) Consumables, gifts, and package materials included with the product are not in the scope of the warranty.


  • Warranty Extension
    • We provide extended warranty service for specific products which can be found on the web at https://in.aorus.com/extend_warranty.php. THIS SERVICE CAN ONLY BE ENTERED BY PURCHASER BY REGISTRATION WITHIN 30 DAYS OF PURCHASE from us or an authorized reseller. A valid proof of purchase is required to complete the registration. Registration confirmation will be notified by email. GIGABYTE / AORUS is not liable for any unsuccessful product registration due to incomplete or incorrect information input. In the event any of these warranty periods conflict, the shortest specified warranty period will apply. For more details, please check the web at https://www.gigabyte.com/Support/Warranty or contact the local office or the location where the original purchase was made.

  • **Lifetime Warranty
    • Our Lifetime Warranty does not apply to defects caused by normal use and tear, damage caused by accidents, abusive use, negligence, fire, liquid contact or other external cause, damage which is the consequence of failing to comply with the user manual, damage caused by use with another product, damage caused by service by anyone who is not authorized by us, or if the product is stolen or if any label or identification number has been removed from the product or has been changed.

      Once the products are announced EOL, lifetime warranty service will not be provided. This decision can be based on a number of factors which include but are not limited to the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation or the introduction of a newer product with more advanced features and functionality. For a product declared EOL, confirmed by GIGABYTE, we will replace with a similar or equivalent product. GIGABYTE reserves the right to modify or terminate the site and/or any of its interactive components at any time and in any manner.

      If the alternative is provided by us with the confirmation of replacement, it will be available for lifetime warranty service as well. The equivalent product here means the products with the same fulfilling functions. For example, if DDR4 3200MHz 2*8GB RGB Memory declared EOL, it will be replaced with other models which are DDR4/3200MHz/2*8GB RGB memory.

  • Limitation of Liability
    • In no event shall GIGABYTE / AORUS or its Suppliers be liable to you or any third party for direct, indirect, consequential, special, incidental, punitive or exemplary damages, costs, expenses, or losses, including assets loss arising out of the use of the Product, including, not limited to, property damage, loss of value of the Product or any third party products that are used in or with the Product, even if when GIGABYTE / AORUS has been notified or informed of the possibility of such damages.

      GIGABYTE / AORUS does not accept liability beyond the remedies set for herein, including but not limited to any liabilities for a product not being available for use, loss of profits, loss of business, or for lost, corrupted, or compromised data or software or the provision of services. GIGABYTE / AORUS is not liable or responsible for any amount of damages above the amount you paid for the purchased Product.

      GIGABYTE / AORUS has no liability for any damage or destruction to consumer electronics devices or other personal property that is in or connected to the Products, including, but not limited to, laptops, tablets, smartphones or other devices, or any loss of data contained in the foregoing devices.

      Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, (including negligence) or otherwise), the entire liability of GIGABYTE / AORUS and any of its Suppliers shall be limited to the amount actually paid by you for the Product.

  • Website Disclaimer
    • GIGABYTE / AORUS seeks to provide accurate and timely information; nevertheless, there may be inadvertent technical or factual inaccuracies and typographical errors, for which we apologize. We reserve the right to make changes and corrections at any time.